good to know
Questions & answers
Ordering
How do I place an order?
Add pieces to your cart and check out on this site. You can also message us on WhatsApp or Instagram and we’ll help you order.
Are your pieces made to order?
Many are. Made-to-order pieces show their lead time on the product page (usually 5–10 days). Ready pieces ship within 1–2 days.
Can you gift-wrap or add a note?
Yes. Write your note in the order notes at checkout and we’ll tuck it in.
What sizes are the baby sets?
Baby sets come in 0–3, 3–6 and 6–12 months. We can also make them to measure.
Custom orders
Can I choose my own colours?
Yes! Most pieces can be made in your colours. Mention them in the order notes or send a custom request.
Do you take custom orders?
Yes. Send a custom order request with a reference photo, colours and your budget, and we’ll reply with a quote.
Delivery
Do you deliver across Pakistan?
Yes, we ship nationwide.
How long does delivery take?
After dispatch, delivery usually takes 1–2 working days in our city and 3–5 working days elsewhere.
Payment
How can I pay?
Cash on delivery, or bank transfer / mobile wallet with a receipt upload. Online payments may be added soon.
Care
How do I care for crochet items?
Hand wash in cold water with mild soap, don’t wring, and dry flat in the shade. Forever flowers only need a gentle dust.
Returns
Can I return or exchange?
Handmade and custom pieces can’t be returned, but if anything arrives damaged, message us within 48 hours with a photo and we’ll make it right.
Still wondering? Send us a message.